From walk-in to delivery — covered.
Five steps. One system. Every handoff tracked, every touchpoint logged, every customer delighted. Here's what a typical order looks like on OpticPOS.
Or discovers your catalog online via the white-labeled customer storefront. Either way, they land in the same tenant record. Returning customers scan their Patient QR card at the till — full Rx + history in 1 second.
Virtual try-on lets them preview frames from a photo. AI Face Analysis & Frame Match suggests the top-5 best-fit frames in seconds. Upload a copy of their prescription, or dictate it straight into the Rx panel.
Optometrist logs into the dedicated /doctor workspace — no POS noise. Capture SPH, CYL, AXIS, ADD, PD, prism. Paid eye-test automatically mints a 45-day rebate wallet credit redeemable on the next spectacle.
Select lens type, coatings, fittings. AI Sales Coach suggests context-aware add-ons (blue-cut for office workers, polarised for drivers). Split payments, attach EMI, apply discount, redeem wallet credit. One-tap ESC/POS thermal receipt — printed and emailed in under 2 seconds.
Digital Rx + job-card spec is sent to your internal or partner lab. Status updates flow back through the QC checklist — no more whiteboards. 10-item QC ensures remakes are auto-routed.
Customer is notified when ready. Pickup, delivery, loyalty points credited, review request scheduled for day 7. Done.
Small wins per order. Big wins per month.
Composite figures from early-pilot stores. Your mileage will vary — but not by much.
See this whole flow live. No sign-up required — the demo tenant is already pre-loaded with orders at every step.
Start your free 14-day trial. No credit card required.
Join optical retailers across India who are modernizing their business with OpticPOS.